1 reviews | Active since Mar 2017
BLOCKED ACCOUNT
<p>Since January 2017 I am blocked on my account with Homechoice. They keep on telling me they are working on the problem and will phone me back. Untill now I constantly phoned them and STILL NO ONE CAN TELL ME WHAT IS GOING ON!! I am not in arrears but still I am unable to see what is going on in my account.</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards