blaming the client for not paying the right amount but home choice is doing the debit orders

debit order amounts not correct got 3 different amount on sms website and trans union and then i receive sms that iam in arrears with 2250 know idea how they come up with that amount. my credit score has been affected with this ***********s. nobody can help or see what is happening on my account. Mavuso he is the worst previous time happens as well after my account was payed they debit again 2750 in one month 2 amount emailed and what did he say " you made a promises with collections to pay that amount" and it was fixed now again same email stated i made a promise i did not speak to home choice collection person or received a email.

with this going on my account and they are not debetting the right amount the amount ***50 and the their was a amount of 1530 4 amounts in one month and they only debit the 1200 they are not adjusting my amount after i purchase something and that is why iam in arrears NOT MY FAULTY IAM NOT WORKING FOR HOMECHOICE NOT MY JOB TO ADJUST AMOUNT OR PRE APROVE DEBIT ORDERS.

and with this result ive got bad review on my CREDIT CHECK not fair as iam not in the fault and my credit was cancelled with home choice. you cant do these things on my account if you HOME CHOICE is the reason for all these faults .

i need my account to be reviewed on what is happening on my account i need my credit to be back and my credit rating needs to be fix asap on my credit score coz you Home choice is taking less than you should not me.

and i am taking it to the ombudsman coz your consultants and account department CANT RESOLVE THIS ISSUE AND BLAMING, THREATENING ME for their mistakes. enough is enough i need this to be fix very quickly