1 reviews | Active since Jul 2017
Blacklisted after not receiving stock!
<p>In November last year I ordered a bedding set, the first time in my life I order from Homechoice. Then they went and delivered it to and address 1200km from where I live! After sooo many emails and phone calls, I told them that I did not received the stock, I even sent an Affidavit to them. Now they have handed me over. And this place - SIGMASA - phones me constantly! And every time I explain to them the situation, then I have to send them all the documents AGAIN. Today was the 3rd time I sent it to them. Today was the 3rd time they have read it, and guess what?? Next week they will phone me again for the same old story. I WILL NEVER EVER EVER ORDER ANYTHING FROM HOMECHOICE AGAIN.</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team