YF
Yolandie F
1 reviews | Active since Mar 2015
30 Mar 2015, 16:48
BILLING OF GOODS NEVER RECEIVED
HOMECHOICE IS RIDICULOUS!!! I get billed and handed over to for goods I never received or even SIGNED for! I have asked for the waybill to see who is the person who received my goods and I am still waiting for that , I has been over a year now!! then I get threatening mails from an attorney to make payment , for goods I never received. now I have to go get an affidavit to prove I never received it , REALLY!!!<br> I am SO UPSET
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Homechoice's replyOfficial
31 Mar 2015, 11:00Hello YolandieFuchs,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply31 Mar 2015, 11:00
Official
Hello YolandieFuchs,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team