Billing and accounts

<p>I recieved a statement on the 18 January 2017 form Homechoice and I had a closing balance of R3.82 , so I called their custmer service to clearify if I owe R3.82 or what is happening, I spoke to the agent and she advised me that she was gonna WRITE IT OFF and I dont owe Homechoice anymore. I sked her how will I see that the balance is written off, she said they will send me statement with a 0.00 balance. PPRISINGLY NOW at 14:54pm I recieve an sms saying that INSTALMENT OF R66.71 is DUE IMMEDIATELY.</p> <p>IF THE AGENT ADVISED ME TO PAY R3.82 I WOULD HAVE WENT AND YOU R5.00</p> <p>I WAS TOLD THAT IT WAS GONNA BE WRITTEN OFF PLEASE WRITE IT OF AS PROMISSED AND CLOSE ALL MY ACCOUNTS WITH YOU <br />STOP CALLING ME AND SELLING ME YOUR PRODUCTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>