Billed ******** and getting calls to pay for an order that was never received

<p>I placed an order with Home choice in February 2016 and on the 22nd March 2016 I received a sms with 2 Parcel Numbers saying I should go collect my order at the post office. I ordered 37 piece set of pots and when I got to the post office I only received ONE POT. I signed for that one pot and the post office consultant said the other pots have not been received. I contacted Home Choice in March asking about the rest of the pots and was advised the other order is at the post office and I should go collect using the code that I got in March 2016 I went to the post office again and the was still nothing . Been phoning, sending emails and no one replies to my emails. When I phone I’m told to go to the police to make an Affidavit and I have made it and emailed and faxed it to Home Choice till today there has been no response accept getting calls asking me to pay for the pots. How can I pay for something that I don’t have? The last consultant asked me to send back the one Pot that I received and I have posted it back to Home Choice and I spent my R200 to send back that pot to home choice. PLEASE CAN YOU STOP PHONING ME ASKING ME TO PAY SOMETHING THAT I NEVER RECEIVED.</p> <p> </p>