1 reviews | Active since Nov 2023
BIGGEST ****MERS EVER!!
Biggest ****MERS EVER!! I bought a airfryer which is new and working, then I received more credit. This is were they are ****MING you!! I bought a laptop paying more than R500 per month, after using it for a month I saw the screen cover is cracked at the back. I informed them and they ignored me. After 2 months of using, opening and closing it, it started to crack open. We phoned them and they refuse to replace it. 3 months later and the screen starts to flicker, I took it to an IT shop to copy my data over and the guy said that the hard drive is done, must be very old laptop, I told him no it is 3 months old!! He confirmed that it is very old and that there isn't even a warranty sticker on the laptop. They don't answer their phones and if they reply on emails it's just sending me the return policy, which tells me nothing!!
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The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team