1 reviews | Active since Feb 2017

01 Nov 2018, 15:18

Beware of Homechoice.com

Bought a bedroom suite from Homechoice ,photo looks good, but got delivered in the middle of a business day no warning, just phoned and said they are at my gate. I assembled it and saw it was of terrible quality phoned them two days later to collect it as I did not like it. A month later they sent people to collect it which then told me that it is assembled and they do not return assemble d products, I spoke to their office which said they will take photos and investigate and get back to me the next day. It is now another month and a half later and 60 calls all saying they will check and get back to me or send someone to collect and again nothing Finally after threatening emails I get a email stating sorry pay for it as they do not do returns on assemble furniture, It is not their problem if the photo looks good and the product is ****.

Beware of their order on line cause you cant return it ****

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Replies (2)
Homechoice
Homechoice's reply01 Nov 2018, 15:28
Official

Good Day

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.

One of our staff members will be in contact with you shortly to help resolve the issue.

Regards

Customer Support Team

's update01 Nov 2018, 15:54
Reviewer Update
I got a call from Lee-ann from homechoice still no help or surname Can someone educated phone me