Being sold lies and left in the cold

My worst nightmare. Now I'm sleeping in the cold and winter is almost gone. I ordered Arabella blankets on the 30/04/2020. Paid them cash including delivery for r2536.95 I got a sms to tell me my blankets are dispatched from homechoice warehouse on the 05/05/2020 IL be contacted for delivery soon. Till today 09/07/2020 I have not got my blankets. Me and my husband tried calling homechoice many times we didn't get any assistance after poor service and some of their customer care stuff with bad attitude they even hanged up on us.we then gathered information on how can we resolve the matter ourselves. Our blankets are sitting at fast and furious couriers we were send a trail the package goes in and out but it doesn't reach us. On the trail they say they've called me but I haven't got a call from anyone from fast and furious instead IL get million calls from homechoice selling me their products my inbox is flooded with their sms selling me products. When we contact fast and furious they dont want us to come fetch our package and they don't know when my package will be send to me. I tried to cancel the order I need to return the blankets.I can't cancel it I need to return the blankets that I don't even have and I don't know when il get them delivered to me. Winter is almost gone I'm fighting a loosing battle.when I watch their ad on TV my heart just breaks