CW
Chantal W
1 reviews | Active since Nov 2014
27 Aug 2015, 12:01
Being harrased
Since the beginning of the year I have been getting phonecalls and sms from Homechoice and the company they hired MBD to do their collections for a Mrs Vivian Mangesi, I have told these people numerous times that I am not this person and they must take my contact details off, but no you get shouted at you get accused of ******. This has become harrassment and I'm getting sick of this. They refuse to update their system. I sm logging this complaint in hopes that Homechoice will respond to this and sort this out or next step is CPA. Klaar gepraat!!!
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Homechoice's replyOfficial
28 Aug 2015, 08:46Hello Flocat,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply28 Aug 2015, 08:46
Official
Hello Flocat,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team