SG
Samantha G
1 reviews | Active since Jan 2015
29 Jan 2015, 11:42
BEING HARASSED BY HOMECHOICE
I have in the last day, received 5 or 6 phone calls from Homechoice collections, asking when I will be paying my account, which is 100% up to date and gets paid before the last day of the month!!! When I told them to stop calling me they simply changed to Private Number and carried on.!! Further to this, they call me at least once a week trying to sell me stuff when I have made it VERY clear that I do not want them calling me!! MAKE THEM STOP!!! And if you are thinking of buying from them, do yourself a favour and DON'T! All they will do it harass you continuously!
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Homechoice's replyOfficial
03 Feb 2015, 11:04Hello SamCGon,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply03 Feb 2015, 11:04
Official
Hello SamCGon,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team