1 reviews | Active since Jul 2015

19 Aug 2015, 23:13

Banking details

Firts I complaint you dont get back to me. I just want to put this here because Homechoice calls you place an order but if it comes to your account then thet just want there money. I only ask can you change to debit order not to load an flippen debit order. I send an email back just now but still you dont read your emails! Please inprove your services. If that is how you want to do staff than I dnt think I will order very soon again.

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Replies (1)
Homechoice
Homechoice's reply25 Aug 2015, 09:49
Official
Hello Karienv1994,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team