SA
Shah A
1 reviews | Active since Nov 2019
10 Nov 2019, 21:09
Bank statement requested without my permission
I do not have an account with Homechoice not have I app**** for one and yet I received a notification from my bank saying that Homechoice has requested my bank statements. Clearly something is not right here in this day and age of ***** and I’d like to know who exactly requested my statements without my permission.
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
11 Nov 2019, 07:47Hi Shah.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice's reply11 Nov 2019, 07:47
Official
Hi Shah.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
SA
Shah A's updateReviewer Update
15 Nov 2019, 10:47I’ve established that a ********** account was opened on my ID number at HomeChoice. I was told by Leeann that the account was blocked and that there’s nothing else I need to do. I cannot open a case at the police station because the order was not released yet so there is no monetary value. HomeChoice cannot divulge the address and the telephone number on the system to me even though it was my ID number that was used. Surely I have the right to know who is using my ID number because today it’s HomeChoice and tomorrow who knows? I asked Leeann for the ***** departments number and she gave me the customer service number. Clearly something isn’t right at HomeChoice if they are avoiding helping me especially with *****.
SA
Shah A's update15 Nov 2019, 10:47
Reviewer Update
I’ve established that a ********** account was opened on my ID number at HomeChoice. I was told by Leeann that the account was blocked and that there’s nothing else I need to do. I cannot open a case at the police station because the order was not released yet so there is no monetary value. HomeChoice cannot divulge the address and the telephone number on the system to me even though it was my ID number that was used. Surely I have the right to know who is using my ID number because today it’s HomeChoice and tomorrow who knows? I asked Leeann for the ***** departments number and she gave me the customer service number. Clearly something isn’t right at HomeChoice if they are avoiding helping me especially with *****.