Bad services

I called Home choice on the 23 of October to order a shelly 13p stone colour. The person who was assisting me opened an account for me even went through my credit profile she even requested for my Bank statement from stdbank which she received. she even told me my credit limit she even read the Terms and Conditions for me . I was told I will receive my bedding in 14 days. We also agreed on the term of the credit. It was for 6 months I called home choice after 14 days to find out they said ITC was offline they couldn’t view my profile yet they have gone to my profile. I asked about why did they request for my bank statement if it failed. I asked the Team Leader Wendy to listen to the call she did but failed to advise why I did not get my order. She kept saying it failed. I asked a question the person who was assisting how did she get the amount for the credit limit.

The treatment I got from home choice no words could describe it. The sad part is it’s the same company that kept sending me emails to come order and this is how I was treated. I’m disgusted.