Bad service/*******

I would like to complain about Home Choice as they are charging me for the goods that I did not buy nor receive. I had an account with them which I finished paying but then realised that they continued to deduct money from my account and when I queried I saw that they added some goods that I did not order, even the address on the statement that they send me is not mine and have asked them several times to show me where did these get delivered to as I am staying in Port Elizabeth but the address they have is in Gauteng. I have tried to contact by calling them even sent affidavits and follow-up email but I have heard nothing from them, all that I was told was that they will investigate the matter. This has not happened and my name has been submitted to credit bureau for goods that I did not take.

I would like Home Choice to resolve this and to reverse the amount that they say I owe them as I never took nor received the goods. My name is Michele Mdyogolo and my tel is [protected] and the account number that Home Choice has is [protected] with physical address as 30 Nephin Road, South Hills, 2197. This address is not mine and I don't know it as I am residing in the Eastern Cape(Port Elizabeth). I have also asked them to send me proof that these goods were delivered to my address.