Bad service wrong order

<p> </p> <p>TO WHOM IT MAY CONCERN</p> <p>Im Busiswa Femele i place an online cash order at HomeChoice on the 24/06/2017 of 3 piece Combo Blackets and 3 1 piece blankets(see attachement below) then i received an email confirmation of my order with everything my order number, my details, my account number including the amount i must pay then i notice that there is a discounts of R800 in the order (see attachments above) i send them an email querying abt my discount and my total amount there was no respond then i call them one of their employer her name is Natasha she was not sure abt the discount then she ask me to foward the email to her then she will call me back. As she said within 30minutes she call me back and confirm that is the right amount i should payR2800 she will send me an sms with details of where can i pay the amount then i did pay the amount( see attached photo) they confirm my payment telling me my orde is despatch the i went to collect my order al to get that its only 4 blankets when i call them then i was referred to the Team leader her name it Livinia or Nivilia she told me that the were out of stock when i made an payment nad the dont have those sale blankets anymore so the only option she as the Team leader can give me to send back the order then they will refund coz they can't give me the 2 outstanding blanket but my queation was why they didn't call me after i made a payment then she said they don't do that to cash customers. I ask to speak to the manager bt then she said the manager is busy she will call me back. After 30mnts Babalwa call me telling that the manager says i can choice 1 Blankets then other one they will choice it for me i was fine it i choice 1 she told me she will place an order the Livinia/Nivilia confirm the order she told me the same thing then the next day i call again to check on the order if ist right all to find out that its only one Blanket and im not happy the refer me someone else again i ask her to call me again bt she didn't call back im so so unhappy all i want is those 2 blankets the way the speak is unacceptable to clients please help me</p>