KM
Kebareng M
1 reviews | Active since Jul 2015
22 Dec 2025, 18:13
BAD SERVICE (STRUGGLING TO GET MY REFUND)
Home choice is very disappointing, I still have not received my refund, as they have promised that I will get the fund in 3-5 days, but still nothing is happening, I regret ever buying at Home-choice, please refund me so that I no longer have any relationship with you. I would appreciate that you close any account, I don't want credit or any calls from you telling me about special, please remove me from your marketing data, I will report you if you keep calling me, that you are harassing me even when I owe you nothing. PLEASE REFUND ME MY MONEY AND LEAVE ME ALONE.
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Replies (4)0
Replies (4)KM
Kebareng M's updateReviewer Update
22 Dec 2025, 18:15YOU HARASS ME EVEN WHEN I DONT OWE YOU
KM
Kebareng M's update22 Dec 2025, 18:15
Reviewer Update
YOU HARASS ME EVEN WHEN I DONT OWE YOU
Homechoice's replyOfficial
23 Dec 2025, 08:11Hi Kebareng,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Homechoice's reply23 Dec 2025, 08:11
Official
Hi Kebareng,
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,
The Customer Support Team
KM
Kebareng M's updateReviewer Update
23 Dec 2025, 17:17I still have not received the Fund as per the communication with email, that the funds will reflect today, Homechoice people lie to customers, I am very frustrated, hurt and sad that we trust such brands and yet this is how they treat us, we need to go through a whole process of complains before we can get assistance. I will not recommend them to anyone, I wouldn' wish this treatment to anyone.
KM
Kebareng M's update23 Dec 2025, 17:17
Reviewer Update
I still have not received the Fund as per the communication with email, that the funds will reflect today, Homechoice people lie to customers, I am very frustrated, hurt and sad that we trust such brands and yet this is how they treat us, we need to go through a whole process of complains before we can get assistance. I will not recommend them to anyone, I wouldn' wish this treatment to anyone.
Homechoice's replyOfficial
29 Dec 2025, 10:31Hi Kebareng,
Please check your emails as we have provided you with feedback.
The Customer Support Team
Please check your emails as we have provided you with feedback.
The Customer Support Team
Homechoice's reply29 Dec 2025, 10:31
Official
Hi Kebareng,
Please check your emails as we have provided you with feedback.
The Customer Support Team
Please check your emails as we have provided you with feedback.
The Customer Support Team