TM
Tumisho M

1 reviews | Active since Jan 2020

23 Jul 2021, 13:29

Bad service received from HomeChoice.

Someone committed ***** under my name at Homechoice and I am suspecting it's an inside job.

I used to have Homechoice account ages ago, so I received a call from Homechoice late last year querying if when I'm going to make a payment I then asked them what payment because I don't have an active Homechoice account, I was told I ordered some items but when I started questioning them I learned that the physical address and the cellphone number registered on their system is no longer mine I disputed their claims as I knew nothing about this, they then requested me to send them an affidavit and my signed ID copy in which I did several times already and thus was last year but still, to date I constantly receive calls from their debt collectors asking me when am I settling my account.

it has nome come to a point that I am gatvol with Homechoice and their *********** staff. for one, nobody called me to authenticate the change of physical address and Cellphone number for deliveries but now that ***** has been committed they now know which is the correct cellphone number dial for claims. Wow, how convenient.

Homechoice please get your Sh#t together, you guys are affecting my credit record, and not only that I am unable to find employment because of your incompetence. my kids are starving as I am unable to provide for them.

I specialized in the financial sector and companies are not willing to hire me, I mean really who in the financial sector is willing to hire someone who is indebted or blacklisted to advise their client's about financial matters.

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Replies (1)
Homechoice
Homechoice's reply23 Jul 2021, 13:36
Official
Hi Tumusho.

Thank you for bringing this serious matter to our attention.
 
 We are urgently investigating this and believe you may have been a victim of *****.
 
 We will be contacting you to get further details from you.
 
 Thank you for your patience and understanding
 
Homechoice