1 reviews | Active since May 2017
BAD SERVICE HOMECHOICE ***
<p>I ordered a bedding set which amounted to R4800, and I deposited the money on the 20 December 2016. After several weeks I phoned homechoice asking them when am i going to recieve my parcel only to be told it is out of stock. Then later I requested my refund, i was told to provide all the documents as the proof of payment and proof of identification of which i did. </p> <p>Today 10 May 2017 I stll did not receive any comments/feedback regarding my refund. </p> <p> </p> <p>What can i do now? Please assist</p> <p>Smah Nzimande</p> <p> ********** 384</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team