sM
seth M
1 reviews | Active since Jul 2014
28 Jan 2016, 15:32
bad service from fone choice
I was ****** of my phone that I bought and insured with fonechoice and now the claim seems to be not going through since December and now is the end of January but once you miss one payment with them you won't even sleep because of the calls to remind you to make a payment, meanwhile I'm struggling to deal with the trauma of losing a phone at gunpoint. I just hope their insurance department can be as quick as their dept collection department to their loyal customets
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Homechoice's replyOfficial
28 Jan 2016, 15:43Hello seth04,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Homechoice's reply28 Jan 2016, 15:43
Official
Hello seth04,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution