Bad service

Disgusting call centre agent with no manners, I received a call from the guy he just said I received an sms do you want to order I said yes e asked for my Id I gave him he went silent for few minutes I hanged up he called me back so rude he was like I said hold wena uya drop I was like who are you to speak to me like that he hanged up.... I'm so disappointed in your service I wish I had his name I would have made his life miserable