SM
Skhumbuzo M
1 reviews | Active since Apr 2017
24 Apr 2017, 16:36
Bad service by Home Choice
<p>My query of a ********** account I did not open is still not resolved and I am not getting joy from their side as no one is giving me feedback but this has affected my credit status and I cannot move on until it is cleared.</p>
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Homechoice's replyOfficial
25 Apr 2017, 08:15Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply25 Apr 2017, 08:15
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team