1 reviews | Active since Jul 2016
BAD service at its worst
<p>So I bought items online on the 20th this july.So after I made payment I noticed the invoice was captured with my old non existing cellphone Numbers.So I called Homechoice to correct this so the couriers can reach me for delivery.So the Homechoice call agents said the parcel had already been despatched so the cant help me.I was given a parcel numbers so I called about 7-10 couriers and all of them couldn't locate my parcel.When I called Homechoice they said there is nothing they can do.I am soo frustrated right now I can't believe this is how a business would treat their customer.</p>
Iam pleased to say that Homechoice couriers managed to deliver my parcel today without having my current contact numbers.Iam soo grateful to them for their effort in delivering my purchases.I am also happy with the quality of my purchases,however the call centre agents really need to improve their s****s.
Iam pleased to say that Homechoice couriers managed to deliver my parcel today without having my current contact numbers.Iam soo grateful to them for their effort in delivering my purchases.I am also happy with the quality of my purchases,however the call centre agents really need to improve their s****s.
The agents musts improve their interaction s****s with customers
The agents musts improve their interaction s****s with customers
