BAD SERVICE AT HOMECHOICE

I was having an account with Homechoice due to slow payment they listed my name on all credit bureaus and they handed over my account to MBD attorneys but my account was settled on 18th July 2017. MBD provided me with a settlement letter. But my problem is I forwarded them the MBD settlement letter and they received it. My problem is that they are not willing to clear my name name as a bad payer from their data base. I app**** for a loan at finchoice I was declined because of this homechoice account. I have been communicating with all the managers at homechoice and they tell me my name will remain as a bad payer in their data base even if my name can be cleared on all credit bureaus but to them it remains as it is. I feel like they are selfish because their account was paid up. I have been sendind emails to them from 2017 my last email I sent to them was the 07 January 2020 still begging them to clear my name and they still refuse. homechoice is really frustrating my life. Hello peter please assist me