Bad service and robbing customers

have a problem with home choice 29th November was my last payment but my surprise it debited today on my bank account okay firstly i owed home choice 690 on the month of october they debited 717,16 and i call them to query why they debited extra amount whereas i'm owing them 690 they said they are going to reverse the extra money on my account and i should call after 3days then on the 10th of november i received a statement stating that i'm owing 737 and the 717,16 was reversed on my bank account of which it wasn't true i contacted my bank to confirm they sai there were no reversal ony acc home choice requested a bank statement showing that the were no reversal i did sent them on the 10th i kept on doing the follow up no one bothered to give me feedback, the only calls i received from them was the ones asking when am i making payment on my acc, and kept on telling them that i don't owe them and then i contacted them raising my query and they said they were aware of what was happening with debit orders the problem is on their side it will be resolved shortly i asked them what will happen if the problem doesn't get solved till month-end and debit again? They its not going to debit but it did today 717,16 went off my account please help i want my money back Like · Reply · Delete · 7m

Nalu Lundie Jojo Sorry 29th october was my last debit order payment Like · Reply · Delete · 5m