LM
Lulu M
1 reviews | Active since Jul 2009
24 Jun 2020, 00:02
Bad Service and order partially delivered
Why would I order a bedding set and only receive half of my order? It doesn't make sense..its a set. Box 2 of 2 was delivered on the 16th of June. I asked the delivery guy about box 1 of 2 and he knew nothing. I sent enquiries to both Homechoice and their weird delivery company(FnF - Fast + Furious) but they are not responding. Can i at least know what's going on with my order.. what happened to customer service?
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
24 Jun 2020, 11:45Hi Lucia.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice's reply24 Jun 2020, 11:45
Official
Hi Lucia.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
LM
Lulu M's updateReviewer Update
01 Jul 2020, 15:48Thank you Homechoice, i finally received the rest of my order today. This was such an exhausting exercise. You guys need to at least keep your customers updated.
LM
Lulu M's update01 Jul 2020, 15:48
Reviewer Update
Thank you Homechoice, i finally received the rest of my order today. This was such an exhausting exercise. You guys need to at least keep your customers updated.