BAD SERVICE AND NO FEEDBACK AT ALL FROM HOMECHOICE

Its been months whereby i get the run around from Homechoice. I send email after email to get some feedback from someone with regards to why i am unable to buy anything on account with Homechoice even thought i have more than R14 000.00 credit available. On my last email to Homechoice i received feedback from Busisiwe who said i need to update my documents with them and that the vetting department will get back to me. So i emailed my latest payslip, bankstatement and proof of address and guess what??? No feedback and no one gets back to me, I missed a call from Homechoise because i am not always available on my cell due to my line of work but no one bothered to email me the outcome. No i had to again send email after email and no one but litterlay no one does any effort to supply me with a reason. I even emailed again to ask just give me a yes or no for an answer, may i still use my account in future and i received no reply and no phone call.

So my question is - do you still want me as a client because it seems like the thousands of rands i have spend with you over almost three years was not good enough and you dont need me as a customer any more. Not one payment was skipped by me over three years but this is the thanx i receive in return.

Can someone please email me at ********** with regards to the feedback and if i am still important to you as a client.

I feel i managed my account very well but from your end it seems like i am a poor customer who you just want to get rid of.