BAD SERVICE AND ATTITUDE

good day,<br> <br> I placed an order telephonically on the 25th Feb for a swindon double bed. the agent I spoke to confirm there was stock, after a week and a half, three phone call later, I was told there is no stock of the bed. I than went online and placed the order online, and somebody from the accounts department phoned to verify my details for bed (was stock at the time). I did the same thing, phone thrice, spoke to several call centre agents that told me cant tell me when delivery will take place I must wait (nothing about no stock). I phoned now again and spoke to a call centre agent, Linda, firstly she did not introduce herself, I had to asks who I am speaking too, secondly she did not tell me that the call are recorded for security purposes. she was cheeky and irritable. I did not like her attitude or service and again I was told there is no stock. spoke to her 04h15, 16 March 2014<br> <br> cheryl