VS
Vuyokazi S
1 reviews | Active since Apr 2015
16 Apr 2015, 09:20
Bad Service
i bought a serge overlocker and a Sheena sewing machine from home choice, i received the goods on the 16 March 2015, on that same day i realized that the hand-wheel is not working, I then phoned the Wynberg branch and i was told to return the machine to them. They took the machine and gave me a 'goods return form \ and told me that they gonna send the machine to their warehouse. Since then I have been phoning and nobody is giving me a straight answer. <br> <br> STILL NO RESPONSE FROM HOMECHOICE"
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Homechoice's replyOfficial
16 Apr 2015, 12:50Hello mamakathando,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply16 Apr 2015, 12:50
Official
Hello mamakathando,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team