Bad Service

In April l placed an order with this company specially for my sisters wedding gifts, we contributed torwards the things we chose, to my surprise l was invoiced and later l got 1 parcel and l called back and was told the bedding set was send back to them as they could not get to my address like how did they deliver the other parcel really, l called them back, weeks drew near to the wedding still no parcel, the wedding passed no orders, later l called and week after week of calling l received another parcel the kids bedroom set, now out of 4 items l ordered l received only 2 the other was send back and the other l never received but and it was invoiced and on my statement l have tried to request it be credited so l can pay for wat l took as shown on the statement but it looks like it's a mission for Home choice and its story after story everytime l call, l hv written police affidavit to say l did not receive the parcel it's been months no credit on my account. I refuse to pay unless they fix my statement as l dont trust them they have POOR POOR service and their call centre agents are clueless as they dont update the calls you make when you make follow up you must explain everytime. Now they are threatening me about serious legal action to be taken due to overdue account? Like really you want money but cant solve a simple account by calling your chosen pathetic courier company Fast n Furious and get my account sorted, wat is really difficult cause you signed up with them, we pay insurance for these goods why cant you claim it then, you HURT your clients who now have lost interest and are unhappy, you better not try to blacklist me because of your b****t service, put your house in order b4 trying to destroy other pple credit records

I will never forget wat you did as you really spoiled our plans for the wedding gifts