BAD SERVICE

I would just like you to know that I am so unhappy with the service I received from homechoice! After numerous calls still no feedback. I have purchased a food processor and blender from them in September of 2015. I have only used the blender once for not even 5min. When I wanted to use it for the second time it was not switching on! I called homechoice I never got through and left my details for a call back. Someone eventually called me back about 2 weeks ago and said that I need to post it back. I explained to her that I work a 9 to 6 job and it's impossible for me to get to a post office and I asked for someone to pick it up and she said that that option is only available if you lost your husband and you are mourning or if you are disabled. That is pathetic! You are so quick to remind us on how much credit we have available to spend and so quick to call to sell stuff to a person but when it comes to service you don't get NOTHING!! A lady called me again last week and wanted to sell something to me and I said I'm not interested until this is sorted out! She took my NEW number and said someone will contact me the next day, it's weeks later and still Nothing!!