1 reviews | Active since Feb 2016
Bad service
I bought two tablets by Homechoice.The one was faulty I took it back the next day. They did not believe in the 7 day exchange and send it away for repairs. The next Saturday I took the other tablet back as the battery life was too short.They gave me some story. After 2 weeks I went back with the 1 as it gave me problems again some story was spinned. After waiting 2 months for the tablet that they send away for repairs I cancelled the contract as I was waiting too long. The next Tuesday the tablet came by courier. My husband gave it back to the courier and told them that we cancelled the contract. That happened last year in October and today still they are deducting money from my account. I went to the bank to reverse the payment. And know they gave me over to the lawyers. Do they want me to pay for stuff that I don't have. I will never buy something at Homechoice again.<br>
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
