1 reviews | Active since Jun 2014
BAD SERVICE
my name is nthabiseng i bought a quilt 3 piece set that was coming with a free 5 piece sheet set and i bought a 3 piece sheet set. it was delivered on the 24/12/2015. when i received the parcel i called home choice immediately to let them know that my 5 piece sheet gift was not included in the parcel they send and they promised that they will deliver it within 14 days and still it was not delivered. i called home choice again on the third week of January and they promised they will deliver it in 14 working days till today i have'nt received my 5 piece sheet set. really this is disgusting and also false advertising according to CPA you need to provide what you promise to your clients. i will never bu anything from home choice again after their bad treatment
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team