CM
Chiquita M

1 reviews | Active since Dec 2017

18 Jun 2020, 15:40

Bad service

Good day,

I wanted to order bedding online through HomeChoice, I registered myself and fill in all necessary details. I get a pop up stating I must phone in.

The next day received a phone call from one of the agents and she asked me what i want i said to her I dont know the name of the product. She just ended the call.

I tried to phone them a few time the call just go to an end.

Later the same day a guy phone he said to me i have credit of R3500 and he ended the call as well.

I sent them a message via Facebook but stil waiting on feedback.

If the application was declined please say so don't lie to customers.

I would like to let the people of HomeChoice know that the customer service is f$$kin bad and ill bad month this company not on the products but on service.

Regards Chiquita

0
Replies (1)
Homechoice
Homechoice's reply18 Jun 2020, 16:39
Official
Hi Chiquita .

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice