1 reviews | Active since Nov 2015

20 Oct 2020, 08:34

Bad service

I got an email stating that I need to settle my acc by the 20th October.... I've done that I paid the account in full on 16th October 2020.

My account have been handed over to vvm attorney they called to get my banking details in order for them to debit my acc on 26 of October 2020

Vvm have not been informed that I have paid homechoice in full and so have my credit bureau profile also not been updated

I made an eft payment whereby the money should have reflected already I should have received an updated statement with a paid up letter none whatsoever have been done

After being handed over for not being a good payer when on maternity leave.

I'm gonna burst out in anger should vvm still deduct money from me

I need everything updated money is reflecting on your side I need a paid up letter as I paid you by eft and that homechoice account to be closed as I'm done doing business with you

No more....

0
Replies (1)
Homechoice
Homechoice's reply20 Oct 2020, 08:40
Official
Hi Monique.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice