nM
natasha M
1 reviews | Active since Oct 2015
27 Oct 2015, 11:37
Bad service
I ordered a bedding sets only to find out there are no continental pillow cases,couldn't return it as I used rthe new package to for my roomsI called a couple of times to solve the issue and i was promised a discount,then they sent me dispute forms on the 23/09/and i returned them the same day.,when I call they consultants give me attitude without giving me answers.its the 27/10/15 still nobody got back to me like I was told and qury still not resolved. Im not gonna pay for a incomplete order
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Homechoice's replyOfficial
29 Oct 2015, 11:33Hello DeLuks,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply29 Oct 2015, 11:33
Official
Hello DeLuks,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team