1 reviews | Active since Dec 2014
bad service
I have been on the mailing list for home choice for just over a month now and have app**** for credit and was declined. I then received an email stating I qualify for R3300 and then proceeded to order items and after having no reply and no contact I then contacted them to find out the progress of my order. After a long wait I finally received a response saying that I don't qualify and the order is cancelled.I am now completely ****ed off and upset at the fact that I made other arrangements with the money I was saving to purchase the item cash and now find out I am a loser. How many other people have been treated the same and doesbthis happen often,if so this is bad business and this should be stopped. Again I say I am a loser because of *********** people/companies that get the hopes up and rip it away without so much as an apology or even a telephone call to explain.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
