Bad Service

i was warned from other consumers not to buy from home choice, they consultants are rude, i get calls before month end requesting payment, not checking they bank statement if payment was done. Tried calling to inquire this, i was on the phone for 15 min trying to go to the right person. Ever since i purchased from home choice it has become a nightmare. They charging me a monthly interest amount every month and i cant get anyone to assist. I pay before the due date and never missed a payment, but still i'm receiving calls asking me for payment.