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Nomsa N
1 reviews | Active since Nov 2012
12 Mar 2019, 08:21
Bad Service
I paid my home choice account on the 1st March 2019 and when i was following up it shows that they didnt receive my payment. I called the customer service on the 6th March 2019 to follow up on the payment and was told to send a proof of payment to ********** of which i did, i kept on following up telephonically and they hung up my calls twice no one is willing to assist. I'm receiving bad service and not happy at all.
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Replies (1)
Homechoice's replyOfficial
12 Mar 2019, 08:23Hi Nomsa.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards.
Homechoice
Homechoice's reply12 Mar 2019, 08:23
Official
Hi Nomsa.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Regards.
Homechoice