GY
Grace Y

1 reviews | Active since Feb 2019

05 Feb 2019, 13:51

Bad service

December I placed an order at home choice online for table and chairs that I saw on their catalog. They had a special where you pay for the chairs and get the table for free. They delivered the chairs in December but I never received the table as promised. I called them for weeks and weeks on end for the free table and they told me that I need to go to my local post office to collect the table. I went there yesterday only to find a broken table. I called home choice to come and fetch their broken table and now they are refusing to come and take it back and they say I need to return it my self. I'm so angry and disappointed, furious, I just can't find any words to describe the appalling service I received from home choice this month. I no longer want your chairs or anything from home choice and I'm not gonna pay any single penny.

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Replies (1)
Homechoice
Homechoice's reply05 Feb 2019, 13:57
Official
Good Day.
 Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. 
Regards.