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Sarah E
1 reviews | Active since Oct 2015
21 Jan 2019, 10:03
Bad Service
I have send an email with attachments to update my contact details and address so that i can make an order, this was on the 15th of January, i phoned them and they said it takes 72 hours for it to be updated, it is now 144 hours later and still not updated, when i called today they said that from their side the 72 hours has not started as yet, this is very bad service, if they take so long to update one telephone number rather let us update our details over the phone, can someone please assist me with updating my details?
Helpful (0)
Replies (4)0
Replies (4)
Homechoice's replyOfficial
21 Jan 2019, 10:04 Good Day Sarah
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Homechoice's reply21 Jan 2019, 10:04
Official
Good Day Sarah
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
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Sarah E's updateReviewer Update
21 Jan 2019, 12:13Details is still not updated, please can someone call me ********** 131 this is really bad
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Sarah E's update21 Jan 2019, 12:13
Reviewer Update
Details is still not updated, please can someone call me ********** 131 this is really bad
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Sarah E's updateReviewer Update
28 Jan 2019, 08:23ok so a Lady phoned me and asked me to email all documents to her and she would update it immediately that was done on Thursday it was send to ********** as per the email she gave me, i have not received an read receipt which means it was not opened and my details are not updated as yet, i want to place an order at your company you are getting business and money why will no one help me updating my details
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Sarah E's update28 Jan 2019, 08:23
Reviewer Update
ok so a Lady phoned me and asked me to email all documents to her and she would update it immediately that was done on Thursday it was send to ********** as per the email she gave me, i have not received an read receipt which means it was not opened and my details are not updated as yet, i want to place an order at your company you are getting business and money why will no one help me updating my details
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Sarah E's updateReviewer Update
28 Jan 2019, 08:24please can you contact me on ********** 131 thx
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Sarah E's update28 Jan 2019, 08:24
Reviewer Update
please can you contact me on ********** 131 thx