1 reviews | Active since Sept 2015
Bad Service
My name is Mokibelo Ledwaba, I place an order at home choice 2 weeks ago, on the 15 September i receive sms from RTT with parcel number and the pin number that they will deliver my stuff on the 15 Sep, until today, When phone RTT 3 time asking them about my order they told me that my address is wrong and i phone home choice to check with them, and i gave the my address again, and they said to me they will send it to RTT, i phone RTT to check with them again they said they didn't get any email that comes from home choice, so even today i didn't receive my stuff RTT said they cant deliver because homec hoice didn't send them the write address, is not the first time i order something from home choice and i always get bad service always
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
