bad service

Item: Homechoice
Rating: 1
Author: Busisiwe M

Good day

I am very disappointed Every time when I try to call I don’t receive any help I guess I need to take this to the legal action. Someone who can help me. The reason for my email is to cancel my account and why the payment is not reflecting. I made a payment on the 4th of June 2018 which was R1901.44

This could destroy my credit record.

Regards Busisiwe

Helpful (0)

Replies (2)

Homechoice's replyOfficial

28 Jun 2018, 10:14

Good Morning Busisiwe,

Thank you for your Post on the Hello Peter Forum.

We would like to apologise for the Service Experience.

An agent will be in contact with you shortly to discuss your concerns.

Kind Regards,

Customer Support Team

Homechoice's reply28 Jun 2018, 10:14

Official

Good Morning Busisiwe,

Thank you for your Post on the Hello Peter Forum.

We would like to apologise for the Service Experience.

An agent will be in contact with you shortly to discuss your concerns.

Kind Regards,

Customer Support Team

Busisiwe M's updateReviewer Update

25 Feb 2019, 15:04

Good day Please assist I wish to state that I do not have a homechoice account. Someone has opened an account on my name **********ly. Ref: ********** 3. i want them to reverse my money back and i don't know where they got my banking details Please find the attached documents Thank you, Busisiwe Mlaba ********** 847

Busisiwe M's update25 Feb 2019, 15:04

Reviewer Update