1 reviews | Active since Feb 2018
bad service
Good day,
I placed an order on the 08/06/2018 when i called the customer service yesterday to my horror i was told i need to submit 3 months payslip meanwhile on the web its showing processing order, this morning i called to confirm if documents have been received im told i must also submit a copy of my id. what will it be tomorrow? the service is truly ridiculous
Good Day Maureen Madauri,
Thank you for your post on the Hello Peter Forum.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
An agent will be contact with you to discuss your concerns.
Regards,
Monique
Customer Support.
Good Day Maureen Madauri,
Thank you for your post on the Hello Peter Forum.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
An agent will be contact with you to discuss your concerns.
Regards,
Monique
Customer Support.