Bad service

Item: Homechoice
Rating: 1
Author: Megan W

Dear Homechoice, I have sent an email to customer care on 09 June 2018, and no one responded! You have the decency to send me an SMS regarding my installment, butmaar can't respond??? My goods were delivered to an incorrect address! I will return my order if no one is going to give me a call before close of business today! Your call centre is PATHETIC. I am so disappointed in your service being a customer for years now and this is the thanks I get!

Helpful (0)

Replies (2)

Homechoice's replyOfficial

15 Jun 2018, 07:07

Good Morning Megan,

Thank you for your post on the Hello Peter Forum.

We would like to apologise for the inconvenience caused.

An agent will be in contact with your shortly.

Regards,

Monique

Customer Support.

Best regards,

Homechoice's reply15 Jun 2018, 07:07

Official

Good Morning Megan,

Thank you for your post on the Hello Peter Forum.

We would like to apologise for the inconvenience caused.

An agent will be in contact with your shortly.

Regards,

Monique

Customer Support.

Best regards,

Megan W's updateReviewer Update

15 Jun 2018, 07:54

I want a senior to contact me

Megan W's update15 Jun 2018, 07:54

Reviewer Update

I want a senior to contact me