Bad Service

I must say that the service received from the call center is shocking. I placed 4 orders 2 of which i had returned however they will not credit it back to my account. For the last month and a half every single day at least twice a day i have had your call center phone me about the same thing. When will payment be made. I have explained myself every day for the last month YET NO ONE is able to fix my problem. They are rude when they speak to you yet HOME CHOICE expects me to pay for something I do not have! You want my money yet you CANNOT fix my account!! This is pathetic. I even asked, do you not make notes on the system and I was told no however do not worry I will do this today, only to once again receive the same call in the same manner the very next day!!!<br> You really need to teach you call center how to deal with clients and how to do their jobs.<br> I receive a missed call from HOME CHOICE Everyday and then after that I get called twice!!! I do not understand how difficult this could be to fix but all your consultants can say is they don't know how, so please next time you call me I WOULD LIKE TO SPEAK TO SOMEONE THAT KNOWS WHAT THEY ARE DOING!!!