1 reviews | Active since Oct 2016
BAD SERVICE
I decided to purchase a small fridge from HomeChoice - my first debit order was supposed to go off on 4/5 April, It did not go off and I proceeded to pay an amount of R350.
Someone from Homechoice called me to inform me that there were some issues with the debit order system and that they wanted to reconfirm the date.
I got a notification that I was ITC listed for having an in arrears amount.
I was not informed or given the option to rectify this, instead, I was immediately listed.
The fact is if your system had an issue, I MADE a payment so that this WOULD NOT happen and you went and listed me within 25day? no communication NOTHING.
I have settled the amount and account in FULL and I will not be or referring people to HomeChoice whatsoever
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice