VG
Vuyelwa G

1 reviews | Active since Nov 2016

28 Nov 2016, 09:23

Bad Service

<p>Last year i ordered from home choice first i ordered the blankets then parcel arrived with the invoice then i went to the post office i paid the whole amount and there was no problem. the i ordered again the duvet covers the two bedroom in one price i think it was not more than R500 then again the invoice came saying i must pay R1200.00 then again i went to the post office to pay. now they are busy calling me saing that i owe home choice all i want to know is why they are still saying that i owe home choice firstly they were saying i owe the money for the duvet covers then on saturday the 26th of November they are saying i owe the money for the blankets, i'm really tired of getting these calls from them if they want me to return the goods i will gladly return them back.</p> <p> </p> <p>This is really unacceptable i will be glad if they can sort this out immediately.</p> <p> </p> <p>Regards</p> <p>Vuyelwa Gushu (Pietermaritzburg)</p>

0
Replies (1)
Homechoice
Homechoice's reply28 Nov 2016, 11:46
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team