bad service

<p>my mother took an account with home choice two months before accoutn was settled she was called by one one the consultant claiming that she won a gift because she is a good payer and she was told it will be delivered to the post office after few weeks she got an sms thanking her for an order she made a month later got a call that she must pay, called them they adviced that my mother ordered and and the delivery was made to the post office advice them that she didnt order anything, they said they will cancel it </p> <p> </p> <p> </p> <p>yesterday someone called her and they told her to pay her first instalment. and she didnt understand why no order was mader and she didnt receive anything, i called them back to find out whats going on i spoke to a lady who was rude to me asked her that want to speak to manager she put me on hold for two long, called again unfortunately the same lady answered when she realize it was me she dropped call she did that about 3 times until i reach ayanda which she gave me the worse service ever and she was also sarcastic i want both consultant to be dealt with accordingly and she even refuse to give me her surname said even if i report her nothing will happen to her i want one of this people to resolve this lee aan rochelle and yvonne, please cancel the order and close the account immediately </p>