TT
TEBOGO T
1 reviews | Active since May 2013
03 Nov 2016, 08:34
BAD SERVICE
<p>I called homechioce to request them to close that account but they told me that they cannot close that account they can only inactivate the accou and they cannot even sent me cofirmation that the account is closed,only paid up letter.The consultants at homechoice are incompetant they just put you on hold untill the call drops. </p>
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
03 Nov 2016, 14:37Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply03 Nov 2016, 14:37
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team